RIMS (knicked from excellent Risk Management Monitor)
Well, well. Knock me over with a feather – social media has come to risk management. At the RIMS conference in Vancouver we saw a whole swathe of mega-corporates Tweeting their hearts out, expressing opionons, talking to each other and delegates.
It is normal for the press now to tweet, but the most surprising thing was the gusto with which some really embraced Twitter this year.I have to acknowledge Risk Management Monitor here – I’ve stolen one of their pictures here. They did a grand job for those of us who could not make it and kept us up to date with words and pictures.
There were some big corpoations who obviously get it, with @AonCorp and @ZurichNAnews topping my list of non-press Tweeple (twitter people). Other biggies out Tweeting their corporate messages out (and doing a very good job too) were: Continue reading
I am still amazed by how many people I still come across that say they don’t “believe” in social media or social networking. But this is no religious cult. Saying you don’t believe in social media is like saying “I don’t believe in mobile phones” – silly really. It is just a new technology we can use to communicate with each other.
If you don’t know the risks with employees – here they are: basically your staff can go on and do oodles of reputational damage if you: a) hire substandard people who don’t know the boundaries; and b) don’t tell them they can’t. From criticising competitors to revealing trade secrets, Facebook is number 1 when it comes to giving managers the jitters. 
Our industry deals with risk every minute of every day. So it is a little surprising to find out how little thought has gone into the risk/reward equation for insurers and reinsurers and the use of social media.