Monte Carlo reinsurance Rendez-Vous a go-go

Posted on September 22, 2011 by Mairi

Last week the reinsurance world descended on the glamorous Monte Carlo for the annual reinsurance Rendez-Vous.

Among the diamonds, champagne and glitz of the setting, real work was being done, brokers standing their ground on reinsurance pricing for the January 1, 2012 renewals, reinsurers saying prices will rise by up to 10%.

This dance will continue in Baden Baden in October, when the real negotiations are finalised, and may well result in a 5 to 7% rise, according to those in the know.

This year, there was a newcomer to the event, however. World Risk and Insurance News – a new dedicated insurance news channel launched there and has produced several reports on the back of it – and they are very good, well edited and well presented with good content. Continue reading →

Social Media guidelines – a freebie for insurance and reinsurance bods

Posted on June 6, 2011 by Mairi

It's Free!

Some say you don’t get something for nothing – well that is not true. Today we are feeling generous.

At rein4ce, we feel that social media should be part of the public relations (PR) offering – and we help clients get to grips with it.

And the first thing we do is issue guidelines for staff – they need to know where they stand, and management needs to draw a line in the sand to legally protect their company.

Today, below, you will find sensible social media guidelines to use in your company. This will not only help your employees know what they are and are not allowed to do, but also help you with risk management by ring-fencing your company from inappropriate behaviour from rogue staff (and it happens, I tell you).

Here below I’ve pasted a short set of rules, and a longer set of guidelines. They are based a lot on common sense, other guidelines we Continue reading →

Insurance industry gets social media – check out the Twitter use at #BIBA2011!

Posted on May 17, 2011 by Mairi

Last week UK brokers gathered at their annual event, BIBA 2011 in Manchester and for the first time in UK insurance and broker communities, social media was used fairly widely.
This follows hot on the heels of risk managers and insurers gathering in Vancouver a week earlier for RIMS 2011, which was a staggering success on Twitter.
BIBA attendees used #BIBA2011 to bookmark their tweets about the event, RIMS used #RIMS2011.
What was interesting was who was using Twitter. In Vancouver, what was most striking was the use of Twitter by BIG corporates – there is a list here in the last blog – but included Aon Corporation, FM Global, XL Capital, ACE Ltd, Zurich, Willis and Marsh. In the Manchester event, there were a lot more individuals and much of the noise came from press such as Post Magazine, Insurance Age and Insurance Times and their reporters. Continue reading →

What a Tweetup! Well done to those at #RIMS2011

Posted on May 5, 2011 by Mairi

RIMS (knicked from excellent Risk Management Monitor)

Well, well. Knock me over with a feather – social media has come to risk management. At the RIMS conference in Vancouver we saw a whole swathe of mega-corporates Tweeting their hearts out, expressing opionons, talking to each other and delegates.

It is normal for the press now to tweet, but the most surprising thing was the gusto with which some really embraced Twitter this year.I have to acknowledge Risk Management Monitor here – I’ve stolen one of their pictures here. They did a grand job for those of us who could not make it and kept us up to date with words and pictures.

There were some big corpoations who obviously get it, with @AonCorp and @ZurichNAnews topping my list of non-press Tweeple (twitter people). Other biggies out Tweeting their corporate messages out (and doing a very good job too) were: Continue reading →

Social Media – is it the “Green Eggs and Ham” of insurance, reinsurance and risk management professionals?

Posted on March 4, 2011 by Mairi

I do love Dr Seuss. From reading the books as a child to reading them to my own children, they really are a joy. One of my favourites is “Green Eggs and Ham”.

For those of you who have not had the fortune to read this kids book, it is the story is a tale of Sam who tries to persuade someone to eat green eggs and ham. “You do not like them. So you say. Try them! Try them! and you may. Try them and you may, I say.”

Well I do sometimes feel like Sam, trying to persuade the insurance, reinsurance and risk management world that social media is not the devil’s work and actually, believe it or not, is a really useful and effective communications tool. Sometimes I do, finally, get someone to taste and they don’t just like it, they love it. So, I urge you to take the time, log on to Facebook, Twitter, google for some blogs, pop in insurance, reinsurance or risk management into YouTube and see what is out there – there is a whole world of communication developing. Continue reading →

“I don’t believe in social media” – how the insurance and reinsurance professionals have moved on

Posted on February 25, 2011 by Mairi

I am still amazed by how many people I still come across that say they don’t “believe” in social media or social networking. But this is no religious cult. Saying you don’t believe in social media is like saying “I don’t believe in mobile phones” – silly really. It is just a new technology we can use to communicate with each other.

That said, last month I was asked to speak to a women in insurance group called TWIN in the UK about social media (and a very nice group they are too).

What struck me about this group of insurance and reinsurance professionals was how many of these very clever women were now using social media on a day-to-day basis. Almost everyone in the room was on LinkedIn, many were on Facebook and one was blogging and on Twitter. Continue reading →

Happy New Year Insurance and Reinsurance People! Six ways to have happy social media planning in 2011!

Posted on January 7, 2011 by Mairi

Firstly, Happy New Year to you all – may you all have a prosperous 2011.

Secondly, thanks for your support in 2010, and for reading my blog. Last year was a year when many wholesale insurers, reinsurers and service providers start to use social media. Some jumped in with both feet, while others dipped their toes and others still watched from the sidelines to admire the ripples… and see if anyone drowned in this medium that scares so many.

Results were varied. Under the sheer weight of the work needed to harness the power of LinkedIn, blogging, Facebook and Twitter successfully as a big corporate, some floundered, others lost their way and some even gave up the ghost and left their excellent work hanging in cyberspace. Some kept hacking away at the cliff-face and have made real progress in their understanding and use of the medium within the restrictions of the corporate world. Continue reading →

reinsurance YouTube video a huge hit with over 21,500 viewers

Posted on July 15, 2010 by Mairi

In the worlds of wholesale insurance and conservative reinsurance, we are not really into gimmicky or flashy marketing campaigns.

But it is interesting to note that even for us, YouTube can work. We may not be on the same level as Old Spice Man – see here:

He has sadly ended his successful YouTube/Twitter campaign.

One REINSURANCE video has shown we can make a difference and here it is:

Called The New Insurance Tax, it is a YouTube video for the Washington-based Coalition for Competitive Insurance Rates shows just how powerful new social media tools can be – but only if you have a good, clear message. Continue reading →

YouTube…? In reinsurance? Twitter…? For risk managers? What is the world coming to…

Posted on June 18, 2010 by Mairi

Woo-hoo. The revolution is coming. This week we saw Airmic (RIMS for the UK) tweet up. In other industries, this may not seem such a big deal, but in the insurance and reinsurance/ risk management world, it is a mini-revolution. Big screens showed every time anyone tweeted with #AIRMIC2010 – and it really made an impact during the conference.

And at the same time the reinsurance industry started using YouTube. As I write, there have been 12,244 views of the video – which is a lot if you are not a cute kitten falling off a workspace or a child getting whacked by their brother. Called “The New Insurance Tax” it shows how people and businesses buy insurance, then this risk is offset by the insurers buying reinsurance. There is even a fan page on facebook... Continue reading →