Back to risk management with Facebook – for insurance and reinsurance companies

facebook imageI had a huge response to last week’s posting on Facebook inserting Wikipedia pages of Fortune 500 and FTSE 100 companies without their permission – or even knowledge. It is a potential public relations disaster.

Many listed insurance and reinsurance companies and large insurance and reinsurance brokers (and other large corporations) now have “Pages” which are listed under their name under the tag “Organization”. Swiss Re and  Munich Re are there. As are many, many others. The bigger the organisation, the more likely it is to have a page.

A little technical detail now to follow up on last week’s post: Continue reading

The amazing folly of large corporations not being on Facebook

Today I was looking for something on Facebook and came across the Lloyd’s of London group site. What I found (see screen grab below) was a page imported from Wikipedia – this time in Portuguese (!). I’ve talked about this before, but it really beggars belief that Lloyd’s is so sloppy in its risk and brand management as to not have control of its own Facebook page.

A while back, Facebook started importing Wikipedia pages for Fortune 100 and FTSE 100 companies onto Facebook if the companies did not have a Facebook page – all without their knowlegde . Remember Wiki pages are updated by the general public, and not controlled by any company or organisation. I’m sure you can see the risks of that without me having to spell them out. For corporations that pride themselves in managing their image this is not good – to put it mildly. Continue reading

We’re alright Jack… but what will the regulators do?

swiss re

Everyone knows (well… at least I hope those who read this blog) that the insurance sector has weathered the financial storm well.

Following the worst recession since the 1930s, the world economy is starting to grow again, and the insurance and reinsurance markets have passed a severe stress test. As the crisis rolled, insurance kept being written, claims were paid. While companies struggled to keep their book value and the other side of the balance sheet took a nose dive, the capital requirements many had complained about keep everyone’s (well almost) head above water.

AIG, however, showed weakness in risk management and lack of supervision of its financial services activities. And while its insurance side kept on performing well, the problems faced by AIG may in fact lead to further – unwelcome - supervision and regulation.

On Monday, in its Global Insurance Review 2009 and Outlook 2010, Swiss Re said they did not expect capital requirements to be raised. But added: “In the US it is discussed only in the context of the systemic risk discussion. In Europe, it is discussed in a broader context (Solvency II)”, adding that a tightening of capital requirements was “unlikely”. But they raised a red flag saying that insurers and the public should “closely monitor” the proposals and said: “Much higher capital requirements, if implemented, would push insurers into more conservative investments, perhaps even forcing life insurers to cease offering guaranteed products.”

Thomas Hess, Swiss Re’s Chief Economist (of whom I am a huge fan) said in the briefing: “Such a regulatory change would not be in the interest of governments.”

Let’s see if sense prevails with the regulators.